Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific floral requirements. Payment details are also collected when you place orders, though processing is handled securely by our payment partners.

For corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget constraints. This helps us deliver a service tailored to your corporate needs.

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and navigation paths on our site. We use this data to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your preferences, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

GladeHarborTrail respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share essential information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical providers. These partners are contractually bound to protect your information and use it solely for the specific services they supply to us.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is 100% secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable time frame as mandated by applicable law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations depend on the data type and the purpose for which it was gathered.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and evaluate site performance.

You can adjust cookie settings in your browser. However, disabling certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only GladeHarborTrail and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or are concerned about how we manage your information, please contact us.